Health & safety

Management Approach

Material topic: Health & safety

[GRI 3-3; ESRS S1-1, S1-5]

A safe working environment with supportive health systems for Lenzing’s employees are as critical to business success as eco-responsible products and production processes. Healthcare at all Lenzing locations has been continously enhanced especially throughout the COVID-19 crisis.

Actual and potential negative and positive impacts


  • A safe work environment, and supportive health measures for employees enables an engaging and contributive workforce
  • Upcoming generations of talent are likely to value purpose, fulfilment and social responsibility more highly than ever before
  • Educating, training and motivating employees to behave safely and to care for each other
  • Occupational medical services to ensure that employees are fit and well, offering health surveillance to support workplace risk management and employee health screening to support health and wellbeing
  • Protecting people based on the belief that every adverse event, injury and occupational illness is preventable


Own activities:

  • Occupational health and safety risks for own employees, visitors and contractors
  • Talent attraction and retention

Policies and commitments

  • Better Growth strategy
  • HR Strategy
  • Policy for Safety, Health and Environment
  • ISO 45001:2018 certification
  • Global Code of Business Conduct
  • Global Supplier Code of Conduct
  • Health guiding principle (“House of Health”)
  • Life-Saving Rules Group Guideline

Actions taken

  • Health Climate Index survey for employees to develop a work climate everybody feels comfortable with
  • Health promotion campaigns e.g: Boost your immune system
  • “ZUKUNFT SICHERn” (Safe Future) safety project at the Lenzing site
  • COVID-19 care measures: offering vaccinations, tests
  • Total recordable frequency rate reaching group target
  • Regularly held safety webinars
  • Lenzing Corporate Action Plan (COVID-19)
  • Safety, Health & Environment Action Reporting System
  • Management of risk processes
  • Regular Global QESH meeting with management review
  • Regular meetings of health and safety committees at every production site
  • Heartbeat for Safety Program
  • IOSH safety training
  • Safety Walks and Talks
  • Monthly safety webinars
  • Provision of health services
  • eMotion program with “Moveeffect” app

Sustainability targets, measures and progress

Lenzing Group target: To reduce the Total Recordable Frequency Rate (TRIFR1) to 0.3 by 2025.

For more information, please see the “Sustainability targets, measures and progress” chapter.


  • Employees
  • Contractors
  • Local communities
  • Enforcing authorities
  • Certification bodies

For more information, please see the “Stakeholder engagement” chapter.


  • Managing Board
  • VP Global QESH
  • VP Corporate Human Resources
  • Senior leadership roles
  • Health & safety is a shared responsibility through all layers of the organization


  • Corporate Communications

[GRI 403-2; ESRS S1-5]

Employee health and wellbeing is a fundamental prerequisite for the Lenzing Group’s long-term success and business growth. Lenzing is morally, ethically and legally responsible for occupational health and safety, which ensures the wellbeing of Lenzing’s employees, contractors and visitors (e.g. customers).

The Lenzing Group’s health management system (“House of Health”) is based on the salutogenesis concept, which is tailored to the individual social and health care systems of the countries where Lenzing operates. It provides a conceptual framework for targeted investments in the health of Lenzing’s employees. Global Health Care Management works closely with the regional employees responsible for health issues as well as the department of Quality, Environment, Safety and Health (QESH).

1 TRIFR refers to the number of reportable cases in a workplace per 200,000 hours worked

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