lenzing.com

Management approach

Management approach

Material topic: Business conduct

[ESRS 2 MDR-A 68a; GRI 3-3]

Lenzing and its employees are expected to act with honesty and transparency in line with the Group’s Global Code of Business Conduct and corporate governance policies. These expectations of compliance reach beyond legal requirements and regulatory standards, as the company strives for exemplary quality in all products, processes and dealings with customers, partners and shareholders. It is the responsibility of all employees and contractors to uphold these standards and to help create a culture of tolerance and integrity. Lenzing continues to develop its Compliance Management System to ensure the company acts to prevent misconduct, mitigate compliance risks and effectively safeguard its people. Training in business conduct ensures that all employees understand the behavior expected of them and contributes to an environment where people feel comfortable raising concerns or reporting misconduct. Suppliers are also expected to adhere to the highest professional and ethical standards in the industry, as business conduct does not only apply to Lenzing’s own operations but also to responsible sourcing and supplier relationships.

Negative actual and potential impacts
  • Corruption and bribery – incidents: While a compliance program is in place, incidents may still occur if individuals are given the opportunity to engage in non-compliant behavior (own operations, value chain)
Negative potential impacts
  • Corporate culture: Potential negative impact on the morale of employees and stakeholder trust if there is a lack of transparency (own operations, value chain)
  • Protection of whistleblowers: Potential negative impact on business conduct efforts regarding whistleblowers in the absence of ongoing efforts, training, reaction and clear procedures (own operations, value chain)
  • Corruption and bribery – prevention and detection including training: Potential negative impact on business conduct efforts regarding corruption and bribery in the absence of ongoing efforts, training, reaction and clear procedures (own operations)
Positive actual impacts
  • Corporate culture: Positive impact on the prevention of corruption, bribery and conflicts of interest by maintaining transparency (own operations, value chain)
Risks
  • Management of relationships with suppliers including payment practices: Risk of non-compliance with the Corporate Supply Chain Due Diligence Directive (CSDDD) if internal processes are not implemented (own operations)

For a more detailed description of the impacts, risks and opportunities, please see the “Material impacts, risks and opportunities” section of the “ESRS 2 General disclosures” chapter.

Policies
  • Lenzing Global Code of Business Conduct
  • Lenzing Global Supplier Code of Conduct
  • Policy on Human Rights and Labor Standards
  • Policy for Wood and Pulp
  • Anti-Bribery and Corruption Directive (ABC Directive) (including Austrian Local Guidance Document)
  • Antitrust Directive
  • Whistleblower Directive
  • Investigation Directive
  • Anti Money Laundering Directive (AML Directive)
  • Know-How Protection Directive
Actions taken [ESRS 2 MDR-A 68a]
  • Offering the possibility to report incidents via BKMS® (Business Keeper Monitoring System) whistleblower system (“Tell us”)
  • Compliance training for employees
  • Start of implementation of compliance cockpit: Improving whistleblower tool, gift and hospitality tool, conflict of interest registration tool, policy manager (– receiving, reading and acknowledging policies)
Sourcing
  • 100 percent of wood-for-pulp-production suppliers assessed according to the FSC® Controlled Wood criteria
  • The sustainability performance of pulp suppliers was surveyed in a comprehensive questionnaire
  • Wood and pulp certification according to FSC® and PEFC standards, including regular audits on forest certification standards (FSC®, PEFC)1
Further actions

(not described in more detail in G1-3 or Sourcing)

  • Follow up procedure for reported incidents
  • Yearly transparent reporting within Lenzing’s Corporate Governance Report
  • Implementation of Conflicts of Interest Directive in 2024
  • Internal audit management system
Sourcing
  • Additional third-party verification of Lenzing’s wood and pulp supply as part of the CanopyStyle Initiative and through internal supplier audits
  • Lenzing was awarded for the 5th time with a “dark green shirt” in Canopy’s Hot Button Ranking
  • CDP Forests “A-” rating
Sustainability targets
  • “Supplier engagement” target
  • No corruption incidents
Stakeholders
  • Employees
  • Suppliers
  • Governments
  • Customers
  • Membership associations
  • Austrian Code of Corporate Governance
  • Together for Sustainability (TfS)
  • EcoVadis
Responsible
  • Managing Board
  • SVP Global Legal, IP & Compliance
  • Local Compliance Manager
  • SVP Global Supply Chain/Purchasing
  • VP Wood & Pulp Procurement
  • SVP Corporate Human Resources
  • VP Global Health, Safety & Environment
  • VP Corporate Sustainability
Supporting
  • Corporate Communications & Public Affairs
  • Corporate Human Resources
  • Corporate Audit & Risk
  • Corporate Sustainability
  • Global Process Information Technology
  • Site directors

1 FSC® (FSC-C041246) or PEFC (PEFC/06-33-92)

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