Consumers and end-users stakeholder engagement

[GRI 3-3f]

Consumers and end-users

Lenzing continuously interacts directly with its customer base through its customer-facing organization, and indirectly with consumers and end-users, by participating in international associations, conferences, forums, discussion groups and industry interest groups that focus on product safety and regulatory aspects and voice customer expectations.

Direct customers and brands & retailers

Spinners, weavers, mills, dye workers and converters, as well as fashion brands & retailers, are all part of Lenzing’s business partners. The Lenzing PSRA department permanently engages with its customers by answering customer requests and working on new certification requests and requirements.