[GRI 2-29, 3-3f]
Consumers and end-users
Lenzing interacts directly with its customer base through its customer facing organization and indirectly with consumers and end-users by participating in international associations, conferences, forums, discussion groups and industry interest groups that focus on product safety and regulatory aspects and voice customer expectations.
(Direct) customers
Spinners, weavers, mills, dye workers and converters, as well as fashion brands and retailers, are all part of Lenzing’s business partners. The Lenzing PSRA department engages with its customers by answering customer requests and working on new customer certification requests and requirements.